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April 29, 2019
We’ve all had buyers remorse at some time or another. It’s no fun.
Hopefully, the last time you had buyers remorse, it was over something minor - NOT an $8,000 purchase, as was the case with a recent customer.
Our customer, let’s call him Jimmy, had been shopping online for a really big diamond as the centerpiece of the engagement ring he planned on giving his girlfriend.
Like a smart customer, he had been doing some research online. His plan was to shop the online retailers for what he assumed would be the best price on the diamond, then bring it to someone local for a custom mount.
After all, a diamond is a diamond, right?
Jimmy found a stone at an online seller (who shall remain nameless) that he just couldn’t pass up. It was a big, 2+ carat, lab-grown diamond at a great price.
So he went ahead and bought the stone online. $8,000 on his credit card.
What could go wrong?
When he received the stone at home and opened the box, his heart sank.
The stone they sent him wasn’t NEARLY as pretty as the stone he had seen on their website.
Making matters worse, the clarity characteristic inside the diamond was on a corner and very close to the surface of the diamond. This caused some concerns that the diamond might actually chip when it was being set or being worn by his fiancee’.
A subpar diamond that might get chipped.
Jimmy had a potential DISASTER on his hand.
Luckily, everything turned out OK for Jimmy because a friend referred him to us.
He was able to return his not-as-nice-as-advertised stone to the online retailer.
Then, he purchased a LARGER, better quality lab-grown diamond from us for just a few bucks more than his online lab-grown diamond.
And finally, our design team made sure his soon-to-be-fiancée would be blinded by the dazzling setting combined with his big new diamond.
And with that purchase, he gets a lifetime warranty and services, including unlimited free cleaning and inspections for life, as well as lifetime trade-ins.
Ramsey’s to the rescue!
She said yes, and Jimmy’s marrying an incredible woman.
Don’t make the same mistake Jimmy did of assuming an online diamond will be less expensive than you can get from us locally.
Come to Ramsey's. See it real, right in front of your eyes.
Like Jimmy, you’ll be glad you did.