Guest Services Positions

Guest Services Associate & Guest Coordinator

All inquiries will be kept strictly confidential.

Does it make you happy to make other people happy? Are you a problem-solver? Can I trust you to always do what's best for my guest and make them glad they came in?  Have you had success in customer service?  Do you usually know the right thing to do? 

Click here to apply for Guest Services & Guest Coordinator positions

Guest Services Associate Job Description

The Guest Services Associates are responsible for ensuring that customer interactions and transactions are performed adhering to policies and best practices. They are responsible for administrative functions which are required to keep the store functioning efficiently and smoothly on a day to day basis.  They are also responsible for providing support functions for the Store Leader and Sales Consultants. This individual also possesses high customer service skills.

  • Perform customer transactions through POS systems including being able to perform all transactions types, payment methods and customer inquiries
  • Assist the Store Leaders and Sales Consultants
  • Answer phones and warm transfer calls
  • Answer customer questions and assist with guest correspondence
  • Assist with store opening and closing activities
  • Monitor store cleanliness and supply levels
  • Run reports

Guest Services Coordinator (Greeter) Job Description

The Guest Coordinator is responsible for greeting and guiding the overall flow of the showroom. Similar to a concierge, they should be comfortable deciphering guest needs and providing a warm transfer to other departments. They are also conscious of showroom cleanliness throughout the day.

Skills Required of Guest Services & Coordinator Candidates

  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Expert attention to detail
  • Professional phone demeanor
  • Proficient in Microsoft Office
  • Ability to manage multiple tasks and stay on task regardless of interruptions
  • Ability to prioritize projects, meet deadlines, and receive instructions from multiple supervisors

Compensation for Guest Services & Guest Coordinator positions is $16-$18* per hour plus benefits**.

*depending on skills & experience.

**Ramsey's offers health, dental, vision, life and short term disability insurance. We also offer a 401K plan with company match, FSA, paid vacation and a host of other perks and benefits. Ramsey's is an Equal Opportunity Employer and is a drug-free workplace.

If you really care about people, you’ll love working at Ramsey’s. 

You can start the process now by completing our simple 10 minute on-line application
Walk into Ramsey’s Diamond Jewelers and say to the person who greets you,  “I think I want to work here.”

Click here to apply for all Guest Services & Guest Coordinator positions

People in love are the happiest people on earth!

They’ll be happy to see you when you work at Ramsey's

Ramsey's Diamond Jewelers is the largest diamond store in Louisiana!  Located at 701 Veterans Blvd, where New Orleans meets Metairie, and we're looking for people to help take care of our guests - as a member of our Guest Services team!

Don't worry, you don't have to know about diamonds. We can teach you about diamonds. In Guest Services, we’re looking for someone who really loves people. Someone who pays close attention to detail and excels at multitasking. Someone who doesn’t mind answering the phone, working with customers or jumping in to help out a team member.

Did someone pop into your head just now? 
Do you know the person we're looking for? 
Give that person a call. Send them an email. 
Tell them to walk into Ramsey's Diamond Jewelers and say to the person who greets them, "I think I want to work here." 


This is an amazing place to work, and we're hiring. Please tell your happiest, most talented friend. We'll both thank you.   -Robert Ramsey

Click here to apply for Guest Services positions

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