Privacy & Usage Policy

Ramsey's Diamond Jewelers – "Noticeable Better Diamonds Obviously Better Prices" Since 1958

Introduction

Ramsey's Diamond Jewelers values our customers and respects your privacy. We collect information about you through ramseys.com (our "Website") in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency. However, as describe in greater detail below, we may share your information under certain circumstances with business partners that help this site function. This Privacy and Usage Policy only covers information collected on our Website.

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use certain parts of that information. If our information practices change, we will post an updated policy on our Website. You can tell if the policy has changed by checking the revision date that appears on this policy.

Types of Information Collected

We sometimes ask you for certain kinds of personal information to provide the services you request. This information includes:

  • Wish List – You have the opportunity to create a personal wish list on our Website. This which list allows you to store favorite products for future reference either on the website or at our store locations. Using your email address and password of your choice, you may access your wish list online at any time to add, delete or change information. In creating this wish list you authorize Ramsey's Diamond Jewelers to store your name and email address. If you ever use a public computer to visit the "Wish List" section of our website we strongly encourage you to log out at the conclusion of your session. By doing so, although your information will still be stored with us, it will not be accessible to anyone else from that computer.
  • Email List – At Ramsey's Diamond Jewelers you will be given the option to be added to the Ramsey's Diamond Jewelers email list. Whether or not you select this option, your personal information will never be shared with or sold to anyone. Subscriptions to the email list can be cancelled at any time. To be removed from our email list, please email us at diamonds@ramseys.com and include your name and the address in the message or click the unsubscribe button found at the bottom of the emails we send you.
  • Calls to Guest Services/Participation in Surveys/Providing Feedback – If you call our Guest Service Center or participate in one of our user surveys or provide online feedback, we may ask for additional information such as your age, interests or product preferences.

Use of Your Personal Information

We use the information we collect for various purposes, including:

  • To provide the services you request
  • To provide you with our Website's core features and services
  • To process, ship, and track orders
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  • To improve our merchandise selections, customer service, and overall shopping experience
  • To communicate with you by email, postal mail, telephone, test message, or other means
  • For advertising and marketing, including promotional information about our products and services
  • For internal record keeping and administrative purposes
  • For analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

Others with Whom We May Share Your Information

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service by phone and (g) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights or to protect the rights, property and safety of visitors of our Website or the public.

Links to Other Sites

While visiting our Website, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through the Ramey's Diamond Jewelers website. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those or these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Ramey's Diamond Jewelers Privacy and Usage Policy. Please make sure you understand the other site's privacy policy before providing personal information.

Cookies

Several of our functions use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computers browser. Cookies help us remember you when you return to our Website. Cookies also hold information a site may need to personalize/enhance your experience and to gather website statistical data, such as which pages are visited, what is included in your wish list, the Internet provider's domain name and the addresses of the sites visited immediately before coming to and immediately after leaving our Website. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets Ramsey's Diamond Jewelers trace your "click stream" activity (i.e., the paths taken by visitors to our Website as they move from page to page) to enable us to better serve our customers by revealing which portions of our site are the most popular. Cookies contain absolutely no personal information. You may disable cookies on your browser. Please review your browser's instructions for doing so.

Cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our Website and your interactions with our advertising and other communications.

We may combine the information we collect through cookies with other information we have collected from you. This information may be used to improve our Website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

Your Security

Ramsey's Diamond Jewelers goes to great lengths to keep your financial information private and safe. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our Guest Service Center also operates over a private, secure network.

Secure browsing (HTTPS) is a security feature that automatically encrypts your connection to our Website. This helps protect your account by making it harder for anyone to access your information without your permission.

Any credit card information or payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site or Services, you are responsible for keeping this password confidential. We ask you not to use your password on any other website or share your password with anyone. Your password is encrypted and hidden from all users including admin and staff. No one will be able to recover your password if you forget it, but you can easily reset it.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties.

Emails

You may receive promotional emails from us only if you have asked to receive them. If you do not want to receive e-mail from Ramsey's Diamond Jewelers you may click on the unsubscribe link at the top and the bottom of any email communication sent by us. Please allow us 5 business days from when the request was receive to complete the removal, as some of our promotions may already have been in process before you submitted your request.

"Spoofing" and "Phishing"

A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that Ramsey's Diamond Jewelers will never send you an email requesting you to verify credit card, bank information, passwords, or any other personal information. If you ever receive an email that appears to be from us requesting such information from you, do not respond to it and do not click on any links appearing in the email. Instead, please report it by forwarding the email to us at diamonds@ramseys.com.

Non-Confidential Information

Except for information necessary to provide a service or answer a question, we do not want you to send to us any confidential or proprietary information through our Website. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Errors and Inaccuracies / Availability

We always try to provide complete, accurate, up-to-date information on our Website. Unfortunately, despite those efforts human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been placed and to change or update information at any time without prior notice.

Ramsey's Diamond Jewelers attempts to accurately depict the products offered on this our Website. However, because the depiction of the product is dependent on your computer monitor, Ramsey's Diamond Jewelers cannot guarantee that such depiction will be accurate. The products may also appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.

Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock may not be refreshed. This could mean that once an item is gone from our inventory, it may be gone for good, and not appear on our Website again. Should you have any questions concerning the availability of a particular item, please contact us at (504) 885-4653

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to our Website, it's content, or the information available on or through it; they are provided "as is", with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of our Website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

Applicable Law

By visiting our Website, you agree that the laws of the State of Louisiana, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and us or any of our affiliates regarding your visit to and use of our Website

Children's Privacy

We are committed to protecting the privacy of children under the age of 13. Our Website is not directed to children and we do not knowingly collect any personal information from children. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Do Not Track Policy

Some browsers have a "do not track" feature that lets you tell websites that you do not want your online activities tracked. At this time, our Website does not respond to web browser "do not track" requests or similar signals that users may employ.

Your Consent

You acknowledge that this Privacy and Usage Policy is part of the Terms of Service, and you agree that using our Website signifies your assent to Ramsey's Diamond Jewelers Privacy and Usage Policy and related terms of use provided above is subject to all applicable laws, and is undertaken at your own risk. Ramsey's Diamond Jewelers reserves the right to change this Privacy and Usage Policy at any time, without advanced notice. If we decide to change your Privacy and Usage Policy, we will post those changes on this page to that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

If you have any questions about your privacy or security at www.ramseys.com, please contact us via telephone at 504-885-4653 or via e-mail at diamonds@ramseys.com and include your name, mailing address, e-mail address, and phone number in this message.