Jewelry Repair and Cleaning

Fall in love with your jewelry all over again!


Remember that feeling you had when you saw your favorite piece of jewelry for the first time?

That sparkle, the feeling of love and joy...


If that feeling has faded because your favorite piece of jewelry is broken, has lost a stone, needs cleaning or is simply out of style, Ramsey’s is here to help. 




Our jewelers have more than 100 years of combined experience, and Ramsey’s has a full-service jeweler’s workshop located in our store to make it easy and convenient for you.

We do all of our work on site and record all of your jewelry's distinguishing characteristics so that you can rest assured that your jewelry is safe in our store and that we will take great care getting your piece back to you on time and as good as new. Trust the team at Ramsey’s to care for your most precious pieces of jewelry and bring them back to the “WOW” condition you remember!

Repairs, Cleaning & Resizing

Have you broken a chain, lost a stone, bent a prong or simply need your jewelry cleaned? We work on all types of jewelry and can perform almost any repair needed.

In addition, we are one of the only jewelry service centers in Louisiana with a laser welding machine which can repair jewelry without solder for a stunning result.



Our Jewelry Repair Services:

  • General repairs:
    • Polishing, cleaning, and refinishing
    • Stone setting, tightening, replacement, and matching
    • Restoring antique jewelry
    • Prong retipping and replacement
    • Rhodium and gold plating
  • Rings:
    • Sizing up and down; sizing beads and horseshoes
    • Repair and replacement of shank, channel, head, and prongs
    • Solder rings together and separate rings
    • Creation of matching rings, custom-fit wedding rings, and ring guards
  • Necklaces and bracelets:
    • Repair and replacement of chains, clasps and all parts of jewelry
    • Bracelet soldering and hinge repair
    • Adjust lengths and sizes
    • Restring pearls and beads
    • Adjust pendant to fit chain
  • Earrings:
    • Resetting and setting replacement
    • Repair and replacement of backs and posts
    • Creation of a matching earring (lost one)
    • Change to different type of earring back or style (e.g. stud to dangle; post to lever back)
  • We also work on...
    • Watches
    • Eyeglasses and sunglasses (all metal types, no plastic types)
    • Brooches and pins
    • Cufflinks
    • Alternative jewelry


Do you have a piece of jewelry you don’t wear because it’s out of date or just not your style?

The master designers at Ramsey’s are experts at designing custom jewelry around an existing diamond or gemstone. We can take that old ring or piece of jewelry and make it special for you by reusing the materials in a new, custom design made just for you!

Our jewelers create each new design using 3D computer modeling so you can see exactly how your new piece of jewelry will look before it’s made. Don’t leave that sentimental piece of jewelery locked away in your drawer. Give it new life with a redesign from Ramsey’s Diamond Jewelers!

Here's what our clients have to say abour our repair services:

My husband had my diamonds replaced in my heirloom ring from his mother at Ramsey's as a Christmas gift. The workersman ship was beautiful. My ring is stunning again. It was a huge surprise. Ramsey's completed the job before the scheduled date and made sure it was completed for Christmas. Thank you Sarah for your assistance in helping my husband with replacing 5 broken diamonds making my ring beautiful once again. I LOVE it and my wonderful husband. - Sherry F.
My beautiful wedding set was purchased at a national retailer. After sending off with said retailer THREE times for repairs, I didn't want to trust them with my jewelry ever again. I emailed Ramsey's in Metairie to see if they'd service pieces not bought there. Very quickly, I got a response from Kristi. She assured me that my ring could be helped. Upon arrival, I felt welcomed, and Kristi acted as if she were my personal jeweler. We looked at my ring under a microscope and discovered that it needed more than 1 fix. Again, I was assured my ring would get repaired and look better than the day it was placed on my finger. Well, today I got my ring back and it shines like the Hope Diamond! The repair is undetectable and the spa treatment did wonders. I am forever grateful for Kristi and the team at Ramsey's for helping me get my beloved ring in perfect shape. I will be back next time I need something sparkly! - Adrienne L.
I've always had a great experience with Ramsey's. I recently had my wedding set (purchased from Ramsey's in 2013) sized down, and it was completed in one week. My wedding set looks brand new! I refer all of my friends and family to them for their excellent craftsmanship. - Melody B.
Very thankful for Ramsey’s! My wedding band was bought from this store, and I love it! Unfortunately, I had a terrible accident with a dog that caused my doctor to have to cut my wedding band and engagement ring off due to needing surgery. I took both of my rings to Ramsey’s to be repaired. They fixed them quickly while gaving me amazing customer service. So happy to have my rings back! They look amazing! - Jessica P.
I went into Ramsey's because my wedding rings needed a stone replaced & the prongs re-tipped --- it's not easy to leave your most precious piece of jewelry with someone, but I felt completely comfortable with Ramsey's after spending time in the showroom and seeing how very nice & professional everything is and chatting with the staff and experiencing how very nice, courteous, and professional they all are. Mr. Darius Branch did a perfect job seeing to the repair of my rings. I would absolutely tell anyone to go to Ramsey's for any new jewelry purchase or any repair/resize service you may need! - Stephanie W.

Please feel free to contact us.

We have jewelry professionals ready to help.

Contact Us Appointment